What is Aritzia's return & exchange policy?

If you return items purchased on aritzia.com via Afterpay in store, we’ll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Subsequent instalments to Afterpay may be required. For more information on Afterpay, please see our Afterpay FAQ.

How do I Return my Aritzia package?

A Return Confirmation e-mail will be sent to the e-mail that was used to place the order. There are two ways to return your package: Package your items. If you saved the Aritzia bag, put the item (s) you want to return securely back in the bag. Place the bag into the box we sent your order in and seal it securely.

Can I get a refund if I buy from Aritzia?

Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. If you return items purchased on aritzia.com via Afterpay in store, we’ll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy.